General Information

Preferred payment is via bank-to-bank transfer – it is easy, cheap (often free), secure and fast. Payments are to be made in British Pound Sterling only at your bank. We get notified, usually, within 3 to 5 working days.

As from 19th December 2008 - we will not longer accept payments via credit card (costs are far too high). We are now taking payments via PayPal - but must add 4% surcharge to the total of the transaction. Once an amount is agreed between the seller and the buyer, the amount will be requested to the buyer, via PayPal. Please don't forget to provide to us your payment email address. All goods paid via PayPal will be shipped FIVE working days after the payment is received.

Escrow payments are accepted but only via an official Escrow service company. Western Union payments are also accepted.  All fees, for these services, will be down to the buyer.

Personal cheques are accepted. From UK they will take 5 days to clear. From the EEC they will take 14 days to clear and, on this occasion only, they will have to be made in Euros.

From outside the UK is also worth mentioning – Travel Cheques. It is important to “buy” American Express travel cheques because these are secure and traceable by their serial number. Travel cheques bought will have to be in Pound Sterling. In the middle of the travel cheque you insert the Payee (in our case – Watchintime.com) – photocopy and post them to us. Once received they will clear immediately and parcel/goods will be sent straight away

One of the most straight forward ways of payment would that be in UK or abroad – is Bank-to-bank transfer

In UK this can be carried out within the same day if cash is deposited to our business bank account. Bank will also accept credit card, cheques and money order but these will take at least five working days to clear. From abroad, a bank transfer takes usually 4 working days. Please ask us for IBAN details.

Western Union is fast and reliable. Payments must be made in Pound Sterling. All fees will be your responsibility.

Due to fraud - payment received via PayPal will be verified and goods sent out only FIVE working days after the payment is received.

http://boards.thisismoney.co.uk/tim/forum.jsp?forum=104

Finance
(UK Only)

Confidentiality is our most important business objective. Our aim is to establish trust and reliability.

We base our business on honesty and integrity.

Any information sent to us directly or exchanged within any additional service within this site will be kept confidential and will not be shared or sold to any third party for commercial exploitation or for any other use.*

* Without prejudice to obligations deriving from the application of International conventions or UK Laws.

Our Finance facility is subject to status.

In order to apply for credit, you must:

- Be at least 18 years of age and under 85 years of age.

- Be either:

1. in full time employment (i,e. 16 hours, or more, per week) or

2. self-employed or

3. retired and over 50 years of age or

4. in receipt of an invalidity or disability allowance.

- Have been a UK resident for 12 months or more.

- Be able to make repayments by direct debit

- Provide your previous address if you have lived at your current address for less than 3 years.

Payments by direct debit, credit subject to status, written quotations available on request. If you have any queries please contact us on

+44(0)20 80994811

All of our watches (unless specifically stated) are brand new and have never been worn**. They carry a 2 years Manufacturer's international warranty and can be repaired by authorized technical staff.

In the unluckily event that your watch becomes faulty, it is most important that you give us the full watch details. When it was purchased, if the movement is quartz or automatic and what the problem seems to be.

On some quartz watches there are actually two batteries. Each individual battery controls certain functions and/or panel of the watch. There is no warranty on the life span of any battery. Before sending the watch back to us please ensure that the watch is actually faulty.

There is a minimum £25.00 charge for handling any one item.

Watchintime will pay for returning any watch to you under warranty but will not refund any costs against your postage to us. Watchintime will also not accept any responsibilities if the watch will be lost or stolen during transit and if it gets damaged in any way or form.

Should we find that a watch has been handled by a third party – warranty is void.

Should we find that the watch shows sign of poor care and attention – warranty is void. (Incidents like water in the movement, acid marks, heat marks, corrosion, and external pressure applied to glass and/or back plate and/or crown and/or bezel will all constitute poor care and attention). We reserve the right to void any claim for warranty work should we find that no duly care and attention was applied to the timepiece. Our minimal charge will apply even if we do not carry out repairs or solve the problem.

If in doubt, please always talk to us as we are here to give you the best possible advice and service.

Out of warranty estimates for repair are free of charge – however an initial payment for the sum of £8.50 must be included with first shipment so that we can return the timepiece to you should you wish not to proceed with the repair.

Please ensure to include the following with your watch:

• Your receipt/Proof of purchase,
• Warranty card/certificate,
• A short explanation of the problem.

Ensure that you use a Signed for & Insured method of postage. You are liable for the costs of shipping the item to us.